Get help with a faulty tool
If your tool has an intermittent fault, a broken trigger or has stopped working, contact us with the brand, model and a description of the problem. Include photographs where possible.
Adzy’s Goods is an online-only tool shop. Please contact us before sending a tool. We will confirm whether we can help and share delivery instructions and the next steps directly.
Tools you no longer need
If you would prefer to recycle a faulty or broken tool, read about our tool recycling service and contact us first to confirm acceptance.