HomeTerms and Conditions

Welcome to Adzy’s Goods


About Us

Adzy’s Goods is the trading name of Adzy’s Goods Limited (12967982), our VAT number is GB382551880. Our trading address is 22 Mere Road, Leicester, LE5 3HQ, England, UK

These terms and conditions outline the rules and regulations for the use of Adzy’s Goods Website, located at https//www.adzysgoods.com

By accessing this website we assume you accept these terms and conditions. Do not continue to use, if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person logged on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of the United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

By placing an order on the website you accept all the terms laid out in our terms and conditions and confirm you are at least 18 years of age as well entering into a legally binding contract with us.

All Pictures shown are for illustrative purposes only. The actual product may vary due to product enhancement



We currently accept the following methods of payment: Visa Debit, Visa Credit, Mastercard Debit, American Express, Maestro, Mastercard Credit, and Bank Transfer as well as Cash (Pound Sterling).

All payment is taken in British Pound Sterling. If we ever quote prices in a foreign currency please note that this is merely for guidance to give an indication of the cost as currencies fluctuate due to exchange rates.




All prices on our website quoted are inclusive of VAT. The only possible additional charge above the price quoted for the item is a carriage charge.

The VAT will be clearly marked for each item on the invoice with every order.

Our site contains many products, and it is always possible that some of the products listed on our site may be incorrectly priced. This could be due to several reasons, including and not restricted to human error, software glitches, and more.

We verify prices as part of our dispatch process so that, where a items’ correct price is less than our stated price, we will charge the lower amount when dispatching the item to you.

If an item’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the item, or reject the order and notify you of this. We are under NO obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing.

Our online prices and store prices can vary and offers and deals may be exclusive to either the website or store, which are NOT interchangeable.


Stock Availability

We do our best to stock the widest range of tools and always have them ready to ship or collect. However, we may experience delays due to a variety of reasons including but not restricted to excess demand, manufacturer delays, weather-related and more. In which case we will contact you directly to explore all options such as offering an alternative product. We will only supply an alternative product once we have written permission (eg email). If you choose not to respond or accept an alternative we will refund the amount and any shipping charges involved. The refund would only be for the items we are unable to supply and NOT the entire order.



Pre-order Items

Some items that are listed on our website are pre-orders, which means you are pre-purchasing an item before it is officially released. The date for these items can often vary from the original date initially scheduled, we will endeavor to keep you updated about this along the way. However, we would like to stress that we have no control over these dates and they can change without prior warning. You can of course opt-out and have the value of your order refunded but we would like to ask you to carefully consider this decision as the price can change upon general release as well stock being extremely limited.



Special Order/Back Order Items

Some items on our website are special orders/Back-ordered, this means we would need to order this item specifically for you. This could be due to a number of reasons high value, bulky item, rare item, and so on. Unfortunately, we are unable to offer a refund on these.


Returns and Refunds

Please see our Returns and Refunds page for more details.

Currently, we cannot offer returns and refunds on the following items:

All Clothing, Footwear, and Apparel Accessories – For hygiene reasons

Batteries – Only FLEXVOLT batteries cannot be returned as they contain a special seal if removed or broken

Special Order/Back order Items – Any item we have specifically order in for you, which we don’t normally stock, if you are unsure please ask us.

 Please note all refunds will be made in GBP and we are NOT responsible for any changes in exchange rates, which means that you may receive more or less than originally paid in your local currency.

Faulty, Incorrectly Supplied, and Damaged Items

Upon receiving your order, we would highly recommend checking everything to ensure you have received the correct items as per the invoice, as well as the items being received in a suitable condition. If you receive an order that has incorrect, damaged, or faulty items please contact us within 48 hours using the contact form on the website. We would highly recommend taking clear photos of the package and items to help us resolve the issue correctly.

If any items are faulty within 30 days of purchase we will endeavor to resolve them by taking the appropriate actions if this includes replacing them or repairing them free of charge (subject to assessment by us).


Lost Packages/Damages

If your package is lost or damaged in transit, we will endeavor to raise a claim with the courier on your behalf, this can take some time (depending on the courier) so please bear in mind we are unable to offer compensation or replacements till the investigation is fully completed.


Import Duty

Any items ordered from outside of the UK may be subject to import duties and taxes which are levied when you receive the item or just before delivery is made. This is something we are unable to estimate or pay on your behalf and do not have any control over. We would highly recommend checking with your state or local customs office before ordering.

If you do order something and refuse to pay the charges and should the item get returned to us We will only be able to offer a partial refund on the items ordered only, not the shipping costs. In addition, you will also be charged a 25% restocking & admin fee.



Force Majeure – Events outside our control

We will not be held responsible or liable for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ‘Force Majeure’ Event.

A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes in particular and not limited to the following:

Strikes, lock-outs, or other industrial action

Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), or threat or preparation for war

Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disasters

Impossibility of the use of railways, shipping, aircraft, motor transport, or other means of public or private transport.

Impossibility of the use of public or private telecommunications networks.

The acts, decrees, legislation, regulations, or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.



As we sell many of the latest tools imported from around the world. Tool manufacturers often region lock the warranties. Meaning we are unable to offer an extended warranty beyond 30 days unless otherwise stated. Please refer to individual products as well as our warranty page.

All tools which cannot be registered for an extended warranty will be clearly marked as “imported” please ensure you check this before making a purchase. All imported tools come directly from the manufacturer and are brand new. We highly recommend getting all tools insured to keep them protected from theft and any potential issues.

Any power tools originating from the UK and designed for the UK market will come with an extended warranty as per manufacturer terms and conditions (see our warranty page). However, this can only be activated by registering the tool within 30 days of purchase. Outside of this time period, it is at the discretion of the manufacturer. We will not be held liable for failure to register your tool in time.


Our Liability

1) We warrant to you that any item purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

2) Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the item you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

3) This does not include or limit in any way our liability:

a) For death or personal injury caused by our negligence;

b) Under section 2(3) of the Consumer Protection Act 1987;

c) For fraud or fraudulent misrepresentation; or

d) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability,

4) We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

a) loss of income or revenue

b) loss of business

c) loss of profits or contracts

d) loss of anticipated savings

e) loss of data, or

f) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise even if foreseeable];

provided that this clause 4 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause 1 or clause 2 or any other claims for direct financial loss that are not excluded by any of categories (a) to (f) inclusive of this clause 4.



Once items are delivered to your doorstep, they will be at your own risk. We would highly recommend adding additional delivery instructions to ensure they are delivered safely. If you are unable to receive your package(s) for any reason please inform the carrier well in advance as they will normally attempt to deliver three times before the package is returned to us. We will be happy to resend the item(s) at additional cost (to you) once we have received written consent.




We employ the use of cookies. By accessing our website or app, you agreed to use cookies in agreement with Adzy’s Goods Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Reviews and Comments

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Adzy’s Goods does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Adzy’s Goods, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Adzy’s Goods shall not be liable for the comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.

Adzy’s Goods reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:


  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Adzy’s Goods a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.


Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:


  • Government agencies;
  • Search engines;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:


  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law, and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Adzy’s Goods; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to us. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:


  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Adzy’s Goods logo or other artwork will be allowed for linking absent a trademark license agreement.


Your Privacy

Please read our Privacy Policy page for more details.


Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.


Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.



To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:


  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


Statutory Rights

Your Statutory Rights are unaffected by anything appearing in these terms and conditions